Privacy Policy

1000317334 Ontario Inc. (“REVCO.CA”, “we” “us”, “our”) is committed to protecting the privacy and confidentiality of personal information in our custody and control. This Privacy Policy explains how we collect, use, disclose and protect personal information in the course of providing our services, including the website located at www.revco.ca (the “Website”) (collectively, the “Services”).

TABLE OF CONTENTS

1. Collection and Use of Personal Information
2. Information Collected Automatically
3. Disclosure of Personal Information
4. Third Party Links
5. Safeguards
6. Retention of Personal Information
7. Your Rights
8. Children’s Privacy
9. Updates to our Privacy Policy
10. Contact

1. COLLECTION AND USE OF PERSONAL INFORMATION

We collect personal information directly from you unless we have your consent or are legally permitted to collect your personal information indirectly. The following are the categories and specific types of personal information that we collect:

Account Information. If you choose to make an account on our Website, we will ask for your name, email address, mailing address, and phone number. You may also choose to save information other optional information to your account.

Purchase Information. If you make a purchase on our Website, we will ask you for your name, shipping address, billing address, and billing information.

Inquiries. If you contact us with an inquiry, we will ask for your name and email address in order to respond to your inquiry. You may also choose to provide your phone number.

Marketing Communications. We may offer the ability for you to sign-up to receive our newsletter and other promotional communications, in which case we collect your name and email address to send you the communications you have requested to receive. You can opt-out of receiving promotional communications from us by following the opt-out or “unsubscribe” instructions provided in our emails, or by contacting us as set out in the “Contact” section below. Please note that upon unsubscribing, you will continue to receive transactional and account-related electronic messages from us.

We may collect other information that you choose to provide to us, or that we collect with your consent.

Use. We use the personal information we collect to provide the Services. This includes:

• Providing services you request, including process and fulfill your orders, to send notifications to you related to your account, purchases, returns, and exchanges; to create, maintain, and otherwise manage your account, providing customer service and support, and processing payments;
• Communicating with you about products, services, and events that may be of interest;
• Aggregating or otherwise anonymizing your personal information for use for technical, research, and analytical purposes;
• Better understanding how you use the Website and our Services, in order to improve the Website and our services and develop new products or Services;
• Requesting and collecting feedback and responding to requests and complaints;
• Meeting our regulatory and other legal reporting obligations;
• Managing our business, including to maintain business records for reasonable periods, enforce our agreements, and collect amounts owing to us.

Where personal information is processed with your consent, you may (subject to contractual and legal restrictions) refuse to provide your consent, or choose to withdraw your consent, to our processing of your personal information by contacting us as described in the “Contact” section below. Note that if you refuse to consent, or withdraw your consent, to certain processing of your personal information, we may not be able to provide certain parts of our Services.

2. INFORMATION COLLECTED AUTOMATICALLY

Cookies. The Websites uses cookies (small files containing program code that reside on your computer), to provide usage statistics about the Website, and to understand where visitors learn about the Website. We also may use cookies to simplify the re-entering of your data. You can adjust your browser settings to opt out of the use of cookies by having your browser disable cookies. Look for the cookie options in your browser in the Options or Preferences menu.

Log Files. When you use the Website, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring/exit pages and URLs, number of clicks and how you interact with the Website, domain names, landing pages, and pages viewed, mobile carrier, and similar information. Log files help us to monitor, analyze, improve and maintain the Website and to diagnose and fix technical issues.

Device Identifiers. When you access the Website using a mobile device, we collect information about your device contained in your mobile device’s “device identifier.” This device identifier includes information such as the type of device you are using, its operating system, and mobile network information, which may include your mobile phone number. We use this information to optimize the Website and fix technical issues.

Analytics. We may use third party service providers like Google Analytics to collect information about your use of the Website, such as the features used and time spent on the Website, to help us better understand our users and improve the Website. The information we gather is used in an aggregate, non-identifiable form. For information about how information is processed in connection with Google Analytics, please read the Google Analytics Policy here.

3. DISCLOSURE OF PERSONAL INFORMATION

Affiliates. With your consent, we may share your personal information with our affiliates, including Royal Distributing, so that they can use your personal information to send you information and that may be of interest to you.

Service Providers. We may transfer personal information to service providers (including affiliates acting in this capacity) that provide certain services on our behalf, such as data hosting and processing, marketing, analytics, information technology services, and payment processing. Some of these service providers may be located outside of Canada, including in the United States. While outside of your jurisdiction of residence, personal information will be subject to applicable foreign laws, which may permit government and national security agencies to access your information in certain circumstances. For more information about the way in which our service providers treat personal information, please contact us as set out in the “Contact” section below.

Payment Processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors, such as PayPal. PayPal may use your payment data in accordance with its privacy policy, https://www.paypal.com/ca/webapps/mpp/ua/privacy-full.

Advertising Partners. We may share your personal information with third-party advertising companies to perform advertising measurement services.

Business Transaction. We may disclose personal information to parties in connection with a corporate transaction, such as a sale, financing or other disposition of all or part of our business or assets, for the purposes of evaluating and/or performing the transaction.

Other. We may disclose personal information to meet our legal and regulatory obligations or otherwise as permitted or required by law, including to comply with a subpoena or warrant, to law enforcement in connection with an investigation, to protect our rights and the safety and security of our employees, and to enforce our agreements and collect debts owed to us.

4. THIRD PARTY LINKS

The Website may contain links to other websites that REVCO.CA does not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

5. SAFEGUARDS

We protect personal information using safeguards that are appropriate to the sensitivity of the information. These safeguards may include measures to protect against unauthorized access, alteration, disclosure or destruction of personal information. We limit access to personal information to our employees and service providers who require access in connection with their role or function. Each of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information. Despite these measures, since no system or security measure is completely secure, it is possible that personal information may be lost, stolen or accessed without authorization.

6. RETENTION OF PERSONAL INFORMATION

Personal information is maintained on our servers or those of our service providers and is retained as long as necessary for the fulfilment of the purposes for which it was collected, in accordance with prudent business practices on general document retention, or as otherwise required by law.

7. YOUR RIGHTS

You may request access to or correction of your personal information in our custody or control. You may also have the right, in specified circumstances, to object to our use of your personal information, to request the deletion of your personal information or restrict its use, to request a copy of the information you have provided to us to use for your own purposes, or to lodge a complaint with a supervisory authority. Your rights are subject to applicable legal restrictions and we may take appropriate steps to verify your identity before responding to your request. To exercise any of these rights, please contact us in writing using the contact information set out in the “Contact” section below.

8. CHILDREN’S PRIVACY

Our website is not intended for or directed to children under the age of 14. We do not knowingly collect personal information directly from children under the age of 14 without parental consent. If we become aware that a child under the age of 14 has provided us with personal information, we will delete the information from our records.

9. UPDATES TO OUR PRIVACY POLICY

If we change our Privacy Policy, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

10. CONTACT

For questions, inquiries or requests, please contact our Privacy Officer at privacy@revco.ca or call us at 1-855-833-0277.